Shipping
Last updated July 27, 2026
How Default ships your order, powered by HARD TICKET.
Processing time
Orders are typically processed within 1-3 business days after payment; orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email when your order ships. Print-on-demand and made-to-order items have longer, variable processing times (see below).
Methods & rates
Shipping options and costs are calculated and shown at checkout based on destination and, where applicable, item weight/size. Delivery estimates are provided by the carrier and are not guaranteed.
Domestic & international
Domestic (US) orders typically arrive within the estimate shown at checkout after processing. International delivery times vary widely by destination and customs processing and are not guaranteed; available destinations are shown at checkout.
Customs, duties & import taxes
For international orders you are the importer of record and are responsible for all customs duties, import taxes, VAT/GST, and brokerage or handling fees charged by the destination country. These are separate from, and not included in, the amount you pay at checkout unless expressly stated. If you refuse a shipment or fail to pay import charges and the package is returned or destroyed, any refund will exclude outbound shipping and duties already incurred.
Tracking, lost & delayed packages
Where available, a tracking number is provided when your order ships. Once an order is handed to the carrier, transit and delivery are subject to the carrier. If a package is significantly delayed, appears lost, or is marked delivered but not received, contact Default and we'll work with the carrier to investigate. We will assist with lost-package claims and replace or refund items lost in transit before delivery where the carrier confirms loss or as law requires.
Print-on-demand items
Certain items are produced on demand and are printed, manufactured, and shipped by a third-party fulfillment provider (such as Printful or Printify), not by Default directly. For these items: production time is additional to shipping (typically 2-7 business days before shipping); items in the same order may be produced and shipped separately and arrive at different times with separate tracking; minor variation in print placement, color, and finish is inherent and not a defect; and they are made to order and non-returnable except when misprinted, damaged, or defective. Default remains your point of contact and the seller of record.
This policy is a template. It was prepared as a starting point and has not been reviewed by a licensed attorney. Bracketed items, retention periods, jurisdiction-specific terms, and the responsible legal entity must be completed and confirmed by counsel before it is relied upon. Nothing here is legal advice.